Message from Our President
Welcome and thank you for taking
the time to consider Approach
Management Services for your
claim management needs!
This packet contains useful infor-
mation to you and your company.
Included is a detailed explanation
of the services AMS provides to
help lower your experience factor,
increase refunds and most im-
portantly, keep you and your em-
ployees safe at the workplace.
At Approach, customer service is
our top priority. When you join our
family of retro groups, you gain ac-
cess to a wide variety of services
like claim management, safety and
health consultation, nurse case
management, vocational counsel-
ing, human resource development,
education and training and much
Our goal is to lower your experi-
ence factor so the premiums that
you pay to the Department of La-
bor and Industries decrease
which, in turn, will increase your
workers’ compensation refund.
We help you accomplish this goal
by providing you with the tools to
navigate the L&I system and re-
solve difficult claims quickly.
Please don’t hesitate to contact
us with questions or comments
as you become familiar with our
program. We look forward to talk-
ing with you again soon.
money for over 20